Find answers to common questions about nominating a registered agent as part of the client-to-agent linking process.
Why do I have to nominate a registered agent?
- To protect your information and so you have control over who accesses your information.
- To have confidence that only your nominated agent will have access to your information and perform tasks on your behalf, such as lodging an income tax return. For further information on why the ATO has introduced client-to-agent linking, refer to Why client-to agent linking?
Can my agent do the nomination process in Online service for business on my behalf?
No. You must complete the agent nomination yourself. Your agent can assist you through the steps if you need help.
To log in to Online services for business you need to link your Digital ID (myID) to your business’s Australian business number (ABN) in Relationship Authorisation Manager (RAM).
Your myID belongs to you. You must not share it with others.
Where can I find screenshots of the nomination process in Online services for business?
Refer to the flowchart How to nominate an agent in Online services for business (PDF, 380KB)This link will download a file which you can find in our agent nomination instructions.
What Digital ID identity strength do I need to nominate an agent in Online services for business?
Online services for business can be accessed with a Standard or StrongExternal Link Digital ID (myID).
Do I need to obtain an Australian passport to nominate my agent?
No. You don’ t need to obtain an Australian passport to nominate your agent. To access Online services for business, the minimum identity strength required is Standard. An Australian passport is only required to obtain a Strong myID.